VIP Clinic Services

With the goal of providing the best possible experience, Thien Nhan Hospital offers a VIP healthcare service for customers seeking professional, world-class care.

The VIP Clinic provides high-end outpatient services, catering to the healthcare needs of clients who opt for VIP packages at Thien Nhan Hospital. In addition to a team of top-tier doctors and specialists, the clinic is equipped with the most advanced medical technology. The VIP Clinic guarantees unique benefits such as time-saving, absolute privacy, and optimized special care and support services!

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5 Key Features of VIP Clinic Services at Thien Nhan Hospital

1:1 Staff Support Throughout the Entire Appointment

Customers who register for VIP services at Thien Nhan Hospital will receive personalized 1:1 care and support from staff throughout the entire appointment. This ensures that the entire process, from the consultation to related procedures, is seamless with no waiting times. VIP clients have access to private testing areas, internal consultations, and ultrasounds, as well as priority access to other specialized departments.

Time-Saving, No Waiting, Same-Day Consultations

One of the exclusive benefits for VIP clients is no waiting in line. For a standard health checkup package, the usual duration may take up to 5 hours. However, with the VIP package, the entire process is completed in just 2-3 hours, saving time for both the customer and their family.

Choose Your Doctor for Health Care Support

VIP clients have the option to select their preferred doctor for consultations and health care throughout their visit. Thien Nhan Hospital boasts a team of experienced doctors and top specialists from leading hospitals nationwide, who will conduct thorough checkups and provide personalized health improvement advice.

Premium Healthcare Experience with Many Exclusive Perks

Opting for VIP healthcare services at Thien Nhan Hospital comes with numerous privileges, such as access to a separate VIP area with full amenities and a private entrance. VIP clients can enjoy coffee and pastries in the VIP waiting area or free drinks at the garden café. Additionally, VIP clients are prioritized for pre-procedures and diagnostics. Thien Nhan Hospital also provides affordable translation services upon request.

Direct Billing and Health Insurance Benefits

This is an exclusive benefit for VIP clients at Thien Nhan Hospital, as not all VIP clinics offer it. In addition to standard health insurance, the hospital partners with over 30 premium insurance companies both locally and internationally. Our staff will assist with procedures quickly and free of charge, ensuring peace of mind while keeping costs reasonable.

VIP Package Privileges

Target Audience for VIP Services

Process

Images of VIP Healthcare Services

Benefits of Regular and VIP Service Packages at Thien Nhan Hospital

Outpatient Benefits	Regular Service Area	VIP Service Area
Reception Area	Reception in the regular area	Reception in a private VIP clinic area
Staff Support	General customer care staff assist on various floors	Dedicated staff providing personalized care and support
Choice of Doctors	Limited priority – Doctors provide consultations and answer questions as per schedule and upon request	Priority service – Doctors support and accompany daily health care
Priority for Subclinical Procedures	Priority only in emergencies and special cases	Prioritized for subclinical procedures
Direct Billing and Insurance Support	Customers can choose between two options: 1. Pick up documents and process payment with the insurance company 2. The insurance department assists with direct billing, but the customer must pay a small fee for processing	The insurance department assists with quick direct billing procedures with insurance companies partnered with Thien Nhan Hospital
Hotline Support	Customer service hotline during working hours	24/7 customer service hotline
Additional Services	Free drinks available at the Thien Nhan garden café	Enjoy coffee, pastries in the VIP waiting area or free drinks at the garden café

The VIP healthcare service is an ideal choice if you:

Have a busy work schedule or are an office worker seeking to save time and minimize waiting.
Have young children, elderly family members, pregnant women, or patients who have recently undergone surgery and want priority care, minimizing movement across different areas for convenience and comfort.
Have the financial means and wish to experience premium, private, and luxurious healthcare services.
Are a businessperson, celebrity, specialist, or foreigner requiring a professional and confidential healthcare environment.
Have chronic conditions and want to be monitored by experienced doctors through a streamlined process with minimal waiting.

VIP Healthcare Process at Thien Nhan Hospital

The VIP healthcare process at Thien Nhan Hospital is designed to be efficient and well-organized, saving clients’ time:

Step 1: Contact and Register for the Service

Clients can book VIP services online via the hospital website or through the Hotline: 02363.568.988 (Thien Nhan Da Nang) or 02553.888.999 (Thien Nhan Quang Ngai). Upon arrival, staff will assist clients to the appropriate VIP clinic area.

Step 2: Specialist Consultation and Subclinical Procedures

Clients are examined by their chosen doctor according to the scheduled appointment. Based on the doctor’s recommendations, clients undergo necessary subclinical procedures. A dedicated 1:1 staff member will assist clients with X-rays, ultrasounds, or other specialized diagnostic procedures.

Step 3: Consultation with Specialists

After receiving all subclinical results, the doctor will provide a detailed explanation of the client’s health status and propose suitable treatment or improvement options. The doctor can also provide free consultations for advanced screening packages, such as cancer or stroke screening, based on the client’s needs.

Clients will receive prescriptions and medications (with the option of home delivery) or hospital admission if indicated by the doctor. In cases of complex or abnormal findings, results are reviewed in direct or online consultations with major domestic and international hospitals (e.g., Singapore) to ensure accurate diagnosis and effective treatment planning.

The following images showcase the healthcare process for clients using the VIP service at Thien Nhan Hospital.

Quick and Efficient Consultation & Testing Registration

Experienced Medical Team

Thien Nhan Hospital ensures patient confidence with highly qualified doctors trained in countries with advanced healthcare systems such as Germany, France, and Singapore, possessing extensive experience in examination, treatment, and advanced medical technology transfer.

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Advanced Technology & Equipment

As a high-quality medical center, Thien Nhan Hospital is equipped with world-class medical systems imported from the USA, Germany, Switzerland, and Japan, ensuring fast, accurate diagnosis and maximum peace of mind for patients.

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FAQ

What are the operating hours of the VIP Clinic at Thiện Nhân Hospital?

The VIP Clinic at Thiện Nhân Hospital operates from 7:00 AM to 4:30 PM (with a lunch break from 11:30 AM to 1:00 PM) every day of the week. The hospital also serves on Saturdays and Sundays, allowing customers flexible appointment times.

Do customers need to book an appointment before using the VIP service?

Besides walk-in visits, customers are encouraged to book appointments in advance to ensure their rights and receive maximum priority service. Booking helps reduce waiting time, allows customers to choose their preferred doctor, and ensures a fast and convenient experience.

Can I pay for VIP service fees using insurance at Thiện Nhân Hospital?

Yes. Thiện Nhân Hospital supports payment via health insurance and private insurance for services covered within the insurance policy limits. This helps customers optimize costs during their medical examination and treatment.

For detailed guidance on procedures, insurance benefits, and coverage limits, please contact the staff at the reception desk for assistance.

Can I receive my test results via Email or Zalo?

Yes. Thiện Nhân Hospital supports customers in receiving their test results via Zalo, Email, etc. Medical records are also stored on the PACS system for easy management and retrieval when needed. Results can be translated into international languages, ensuring recognition by many major hospitals both domestically and internationally, including Singapore. Overseas Vietnamese and foreign customers find it convenient to bring their health records back to their home countries for doctors’ follow-up.

Proud to be a pioneer in setting modern medical standards, Thiện Nhân Hospital continuously invests and develops to offer a high-quality VIP Clinic. Customers who choose VIP priority medical services at Thiện Nhân Hospital can be assured of highly skilled, dedicated doctors, state-of-the-art equipment, and a fast treatment process — delivering a professional, comfortable, and internationally standard healthcare experience right here in Vietnam!