Pharmacy Department

The Pharmacy Department at Thien Nhan Hospital is responsible for managing, supplying, and providing consultation on the safe and effective use of medications for patients.
The department ensures an adequate supply of pharmaceuticals and medical supplies used throughout the hospital and during patients’ treatment processes, guaranteeing that patients receive the right medication – at the right dose – at the right price, for peace of mind during treatment.
All medications have clear origins, are officially imported, and are stored and dispensed in strict compliance with the regulations of the Ministry of Health.

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Thien Nhan Hospital Pharmacy Department – Dedicated & Professional

Experienced pharmacists provide direct consultation and medication usage guidance

A team of highly qualified and experienced pharmacists offers thorough consultation on appropriate medications and proper usage, ensuring safety for patients.

GPP-standard pharmacy with a full range of genuine medications

Thien Nhan Hospital’s pharmacy is licensed by the Department of Health and meets GPP standards, offering a wide variety of genuine medications to meet patients’ treatment needs.

Providing selected exclusive medications rarely available elsewhere

Thien Nhan Hospital’s pharmacy offers several exclusive medications that are not widely available, such as Profefolic (for the treatment of iron-deficiency anemia), Dayette (oral contraceptive pills), along with certain injectable and specialized therapeutic drugs.

Fast and efficient medication dispensing process, saving time for patients

The process of receiving prescriptions, verifying them, and dispensing medications is carried out quickly and efficiently, ensuring the right medication – correct dosage, with minimal waiting time for patients.

Free home delivery and quick exchange support

The pharmacy provides free home delivery within a 10 km radius and supports full-price returns or exchanges for retail customers or when a doctor’s prescription specifies a medication change.

Easy and convenient prescription ordering

You can order prescription medications online via Thien Nhan Hospital’s hotline or fanpage. Our pharmacists will provide detailed guidance on your prescription and deliver the medications directly to your home.

Medication use records for future purchases

Prescription records are securely stored in our system according to each treatment period, allowing efficient management and supporting customers for their subsequent medication orders.

Service Fees at Thien Nhan Hospital

Contact Thien Nhan Pharmacy directly

You can reach Thien Nhan Pharmacy via Hotline at 02363.56.89.88 – 02363.82.84.89 or send a message through the fanpage https://www.facebook.com/thiennhanhospital to get accurate information on prescription costs.

Payment Methods at Thien Nhan Hospital: Customers can pay for prescriptions using multiple methods, including cash, bank transfer, or credit/debit card. This applies to both online orders and in-person purchases at the hospital pharmacy.

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Facilities

Implementation Process

Responsibilities of the Pharmacy Department at Thien Nhan Hospital

The Pharmacy Department at Thien Nhan Hospital is responsible for supplying medications for patient treatment; managing medications and monitoring their procurement and dispensing; storing drugs according to the “Good Pharmacy Storage Practices” principle; providing clinical pharmacy services and counseling on proper medication use. All activities are conducted in strict compliance with the legal regulations governing pharmacy operations.

Facilities of the Pharmacy Department at Thien Nhan Hospital

The Pharmacy Department at Thien Nhan Hospital complies with the regulations of the Department of Health regarding the import, export, and storage of medications. Specifically, the pharmacy manages retail medications stored under normal conditions and refrigerated conditions (2–8°C), including: controlled drugs; combination drugs containing narcotic substances; combination drugs containing psychotropic substances; combination drugs containing precursors; toxic drugs; and drugs listed as prohibited in certain sectors or fields.

Medication Dispensing Process at Thien Nhan Hospital

At Thien Nhan Hospital, the medication dispensing process is carried out efficiently in 3 steps:

Step 1: Receive and verify the prescription

Patients bring their prescriptions to the Thien Nhan pharmacy. Pharmacists carefully check all prescription details to ensure accuracy and validity.

Step 2: Approve the prescription and prepare medications

If the prescription is complete and appropriate, pharmacists prepare all medications as prescribed, ensuring the correct name, dosage, and quantity.

Medications are carefully packaged and accompanied by usage instructions.

Step 3: Deliver medications and provide counseling

Pharmacists call the patient to the counter to receive their medications and confirm the prescription. They then provide guidance on dosage, timing, and any other important precautions.

Quick and Efficient Consultation & Testing Registration

Experienced Medical Team

Thien Nhan Hospital ensures patient confidence with highly qualified doctors trained in countries with advanced healthcare systems such as Germany, France, and Singapore, possessing extensive experience in examination, treatment, and advanced medical technology transfer.

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Advanced Technology & Equipment

As a high-quality medical center, Thien Nhan Hospital is equipped with world-class medical systems imported from the USA, Germany, Switzerland, and Japan, ensuring fast, accurate diagnosis and maximum peace of mind for patients.

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FAQ

Do inpatients and outpatients receive medications differently?

Inpatients receive medications according to the prescribed treatment plan, immediately after being prescribed by the hospital doctor. Outpatients, on the other hand, collect their medications at the hospital pharmacy and take them at home.

Are hospital medications covered by health insurance?

Hospital medications are covered by health insurance if they are included in the list of reimbursable drugs. In particular, starting from January 1, 2025, patients will be reimbursed for health insurance medications in cases where the hospital is out of stock.

What if a patient wants to use medications not covered by health insurance?

If a patient uses medications outside the list covered by health insurance, they will need to pay the full cost of the prescription themselves.

Do pharmacists provide guidance on medication side effects?

Hospital pharmacists will explain the side effects of medications when patients collect their prescriptions at the pharmacy counter. They will outline possible side effects, how to recognize them, and appropriate measures to take if they occur.

What should I do if I lose my prescription?

If you lose your prescription, you can contact the hospital to request a replacement based on your previous medical records. At Thien Nhan Hospital, prescriptions are stored in the system, and you can ask the pharmacist to quickly retrieve your prescription information.

The Pharmacy Department is one of the key specialties at Thien Nhan Hospital. Not only does it provide and manage medications, but it also supports all treatment activities to ensure effectiveness and safety. The Pharmacy Department at Thien Nhan Hospital continually strives to enhance its professional expertise, working closely with doctors and patients to optimize treatment outcomes.